The Team

Marsha Miles MInstF Dip – Third Sector Consultant

and Founding Director Miles Phillips Consulting Limited


In 2005, I joined South Somerset Mind, a local Mind Association and spent the next eight years progressing through the organisation.  With the support from a great team, I raised a significant amount of money for the charity.  In 2014, I studied at the Institute of Fundraising and achieved a Diploma in Fundraising Practice.  I started the consultancy in January 2014, with a view to support other organisations with fundraising and to support cross-sector working.

I have had experience at a strategic level, most recently working as a member of the regional delivery team for the South West Integrated Personal Commissioning Programme.

I believe in the principles of honesty and generosity, and I like to work hard to ensure I achieve high-quality results.  I like to share my skills with those who may not otherwise have the chance to benefit.  I am driven by my need to enrich the world around me, nurturing the potential in others so that people and communities can realise their potential.  I feel I can create harmony and energy in a team and carry the vision with my optimistic outlook.

I love travelling to new places, walking across the countryside with my dog, spending time with my young daughter, reading and relaxing.

Jane Phillips MInstF – Director, Miles Phillips Consulting LimitedIMG_1330

I bring a unique perspective by blending my hands on experience with a strategic approach to fundraising gained over 18 years working in the charity sector.  During that time I have developed management & operational experience in Community Fundraising, Corporate Fundraising, Trust Fundraising, Legacies, Sponsored Events, Regular Giving, Telephone and Street Fundraising, and Prize Draws.  I was the Director of Fundraising at St Margaret’s Hospice and more latterly worked as Development Manager with Major Donors at the University of Exeter Medical School.

My experience is reinforced by my MBA during which time my dissertation reviewed the fundraising strategy of charities in the UK.

I like to feel that I am making a difference and, therefore, gets great job satisfaction working in the charity sector.  I feel I compliment the team at Marsha Miles Consultancy by bringing;

  • Knowledge gained in the sectors of education, wellbeing, health, recuperation, palliative care
  • Experience of working for local, regional and national charities
  • Experience of university and school alumni funding

I live in Devon with my partner Ian and our cat and I have one son at University in Wales.  I enjoy walking, cycling and ballroom dancing.  Ian and I love entertaining and planning and cooking together for dinner parties.  I love everything French and enjoy spending what time I can in our second home in the Pyrenees.  I am also a qualified Reflexologist.

Lesley Jay MInstF – Administration and Research Assistant & Associate Consultant

My career started in the NHS as a Biomedical Scientist in Microbiology. I fulfilled this role for 10 years, during which I gained an MSc. in Medical Microbiology from the University of the West of England, and a Fellowship to the Institute of Biomedical Scientists.

I left the NHS to embark on a huge personal project that led me to setting up and running for 7 years a children’s Day Nursery. I became the business manager for the setting and was responsible for its day to day running, managing staff and students, liaising with other professionals and outside agencies. I wrote successful grant applications, delivered training, produced and updated company policies, devised a thorough staff training program and managed the company’s finances. I worked considerably closely with a large number of families over the years and provided emotional and practical support to their individual needs. For a short time, I also assisted with the Leadership of our local Early Years Cluster group, and co-wrote the grant that was successful in securing the clusters bid for the ‘School Readiness Project’.

I am excited to now to be working with Marsha, Jane and the team in supporting the VCS services. I have a research and administrative role within the organisation, and liaise with clients on a regular basis. I find the area of work fascinating, and enjoy supporting VCS organisations to continue to make a difference.  I feel I bring a wealth of experience from the fields of health and children and young people to my role. Having run my own business I can support the organisation with business aspects, but I also always strive to make a difference, no matter how small, and so knowing that the work we do is supporting other organisations to make a difference to their service users, provides me with tremendous job satisfaction.

In my spare time I also volunteer locally. I live with my 2 children aged 10 and 7, my husband and dog. I enjoy a weekly Pilates class, and walking my dog.

Gill Norton – Associate Consultant

I have over 25 years of experience of working within health services.  I have experience of working in both statutory services and the voluntary sector.


As a chartered neurological physiotherapist, I worked for many years within the National Health Service, working with people with life changing and challenging neurological conditions.  I worked with, and managed, a dedicated team of therapists.  I have a special interest in the relationship between physical health, mental health and wellbeing.

I have worked for the last seven years for a voluntary sector organisation.  I joined South Somerset Mind in 2008 to project manage an initiative aimed at improving the physical health and well-being of people experiencing mental health issues.  My work within the voluntary sector has involved managing and delivering projects, operational management, staff management and fundraising.  As an Operational Manager, I gained considerable experience in bid writing to sustain development of both existing projects and new initiatives.  I have also organised community fundraising events.

I enjoy working with people and always endeavour to work collaboratively with different organisations to ensure the best possible outcome for clients.  In my spare time, I am quite an active person.  I like walking, dancing, Pilates, and being outdoors in my garden.

Andrew Glass FCA MBA – Finance Associate

I am a recently retired Chartered Accountant, with 25 years experience at a senior level in a number of manufacturing businesses including 10 years with a major global automotive manufacturer.  My last full-time role (13 years) was as Head of Finance and Administration for a National children’s Charity.  In my mid-40s, I gained an MBA by home study from Warwick University, which strengthened my broad business skills and insights to complement my finance background.  This enabled me to gain good commercial experience in wider strategic visioning, business planning and restructuring, performance measurement and change management.

I very much enjoyed being able to bring my commercial thinking and experience into the Charity environment, particularly in terms of achieving value for money, and in continually questioning the ‘status quo’ – being someone who tends to think in a different way to most senior managers!

For over 15 years, my wife and I were foster carers, and we also work in our local church with various situations of individual need.  In my semi-retirement I hope to bring my work and general life experience to benefit MPC clients as and when appropriate and beneficial.

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